04.21.05

Question: Why do clients call and ask for information, then are too impatient to listen to the entire reply?

These are the same people that're pissed when the service isn't exactly what they want--like we're supposed to be psychic, or something.

Oy.

A woman came in the shop today, and made several photocopies. When the machine couldn't read her mind, she became agitated. I went over to help her, and she'd gone into the throwing-the-hands-in-the-air stage of pissyness. After several attempts to help her, I walked away. It seemed like the best thing to do. By the time she'd finished, she was more subdued. Twenty-one cents later, she was gone. Thank goodness.

I'm going to wallow this afternoon; two new pornotica books, a story to work on, and copyediting. Whee!

It's too lovely outside to sit and write, so I'm moving to the side deck.

Go. Be fabulous.

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